"Making Windows of Opportunity"
P: 610-444-1215
F: 610-444-1635
115 South Broad Street
Kennett Square, PA 19348
P: 302-478-9515
F: 302-478-0262
3801 Kennett Pike
Building C, Ste. 100
Greenville, DE 19807
      What are your Office hours?

          • Our office hours are between 8:00 am and 5:00 pm Monday through Friday. From mid-February through April 15 business hours include weekday evenings and Saturdays. If necessary, we can schedule appointments outside of these hours.
      How do you charge for your services?
          • Our fees are determined by the amount of time required to complete the work by individuals of various levels of experience. We assign work to our team members that will be best able to complete the job in a cost effective manner while maintaining our commitment to quality. Each engagement is reviewed by a partner for final approval. An organized and complete presentation of your information will help us to complete the work efficiently and promptly
          • You can always reach a staff member or partner during office hours to address any tax concerns you may have. Should you receive a tax notice, we will help bring the notice to a resolution. We also periodically send emails to our clients to keep them abreast of any tax law changes as they occur.

Our Kennett Square and Greenville offices are following the current guidelines in place regarding closing/reopening. Most of our staff have been working from home since March and will continue to do so throughout the upcoming tax season.

We intend to continue to answer the phones, however, we may need to utilize the automated attendant from time to time. Calls to staff working from home will be forwarded to their cell phones. Please be considerate of the time you call as the forwarding cannot be turned off outside of working hours.

We are committed to practicing physical and social distancing.

Client appointments can be scheduled on a limited basis, and masks will be required. We continue to encourage client meetings by phone or video.

We will continue to utilize our secure online portal to exchange documents. We will also accept paper documents in our Delaware office during business hours or through the mail slot in the Kennett office.

Thank you,

Chad Fenstermacher